Indianapolis becomes involved in the war effort and Goodwill expands to industrial manufacturing/production in addition to retail operations. (This is the birth of what would become Goodwill Commercial Services.)

In need of space, Goodwill moved to the former headquarters of Diamond Chain at the corner of Senate and Washington Streets. This space includes the industrial manufacturing/production operations housed within Goodwill.

Goodwill Industrial Services Division receives a federal contract to produce wooden spine boards designed to transport injured individuals.

Goodwill constructed a new facility at 1635 W. Michigan Street, housing operations, including the Industrial Services Division.

Goodwill became CARF accredited, making it the first Goodwill to ever receive the accreditation as a rehabilitation facility.

Goodwill lands its first contract under the Javits-Wagner-O’Day (JWOD) Act, a federal program that provides employment opportunities for Americans who are blind or have other severe disabilities by orchestrating Government purchases of products and services provided by nonprofit agencies employing such individuals throughout the country.

Goodwill became the first Goodwill in the country to manufacture commodities under the JWOD program. By 1977, Goodwill’s Industrial Services Division would have produced 50,000 wooden file boxes annually.

The recession (1979-1982) caused the loss of 28,500 manufacturing jobs in Indiana. At the instigation of Richard A. West, a Goodwill Board Member, Goodwill’s Industrial Services Division collaborates with the West Baking Company, producing 100,000 English muffins a day for McDonald’s.

Goodwill purchased assets of a small cassette tape case manufacturing company and began producing them through Goodwill Industrial Services Division.

Goodwill Industrial Services Division begins service to Harrison Village Commissary at Fort Benjamin Harrison, providing stocking and janitorial services.

In 1986, 21% of Goodwill’s revenue came from industrial contracts housed at 1635 W. Michigan Street.

Goodwill partners with the Gerber Company to assemble and repackage baby bottles in bulk for retailer distribution.

Goodwill Industrial Services Division receives a federal contract to produce wooden spine boards designed to transport injured individuals.

Goodwill Industrial Services Division employed 153 people and sold 1,526,000 services and products to businesses and industrial firms.

Goodwill Industrial Services Division completed a major contract to refinish dormitory furniture for Purdue University.

Goodwill Industrial Services Division developed PSI Recycling, a co-venture with PSI Energy. Goodwill provided workers, supervision and support services for an operation that provided cable stripping and salvage services for PSI Energy, as well as confidential record destruction for a number of area companies and other recycling operations.

The Goodwill Foundation enabled Goodwill Industrial Services Division to begin implementing a Total Quality Management (TQM) process.

Goodwill Industrial Services Division employees produced almost 5500 (5483) spineboards for use in Operation Desert Storm.

Goodwill Industrial Services Division entered a new venture with Aquinas Technologies, Inc. Goodwill manufactured plastic jugs and filled them with windshield washer solution.

Goodwill Industrial Services Division also obtained commercial sewing contracts, manufacturing lab coats and nurses’ uniforms for the United States Department of Defense.

First shipment of nurses uniforms manufactured for the United States Department of Defense are shipped out.

Goodwill Industrial Services Division secured a contract to provide janitorial services at Naval Air Workforce Center in Indianapolis.

Goodwill Industrial Services Division begins service to Birch Bayh Federal & US Courthouse.

Goodwill implemented ISO 9002, an international recognized quality management system. Current customers include Ford Motor Company, Covance, Bridgestone/Firestone, Raytheon and Eli Lilly.

Goodwill Industrial Services Division begins service to US Customs Mail Center.

Covance (now LabCorp) comes online as a Goodwill Industrial Services Division customer. Employees produce lab slide kits for the pharmaceutical leader.

Goodwill Industrial Services Division begins service to Major Bean Federal.

The Park 100 Assembly and Packaging facility opened, providing additional warehousing and production space.

Goodwill Industrial Services Division employed 300+ individuals and held contracts with over 65 locally-, state-, and nationally based businesses.

Goodwill Industrial Services Division becomes Goodwill Commercial Services Division.

Goodwill Commercial Services Division achieves ISO 9001:2000, without design, certification. ISO 9001:2000 is an internationally recognized quality management system.

Begins service to Roudebush VA Medical Center.

Goodwill Commercial Services Division begins service to Minton-Capehart Federal & IRS Mail center.

Goodwill Commercial Services moves to 413 Tremont Ave., a 90,000 square foot facility including more than 30,000 square feet of high clearance storage.

Goodwill Commercial Services Division begins service to Federal Aviation Administration Air Traffic Control Tower

Goodwill Commercial Services begins service to US Army Reserve Center.

EHOB began outsourcing production to Goodwill Commercial Services.

Goodwill Commercial Services begins service VISN Optical Lab.

Goodwill Commercial Services begins service for IDNR

Goodwill Commercial Services began producing foot air cushions from EHOB.

Road Rage Fun Signs Production begins.

Goodwill Commercial Services began producing Citi Bikes for use in New York, NY and San Francisco, CA.

Goodwill Commercial Services opens a 9,000 square foot facility on Yost Ave. in Bloomington, IN.

Goodwill & Cook Medical join forces to revitalize a neighborhood on the near-East side. Plans include a new manufacturing facility, a grocery store and a health complex. Housing and banking services are also planned to be brought to the neighborhood.