Capabilities
Building your capacity
Goodwill’s production facilities have a combined 100,000 square feet of production space and 40,000 square feet of high-clearance, racked warehouse space. Our engineers, managers and supervisors have decades of experience at companies like Boeing, Ford, Foxconn, Hewlett Packard, Kroger Manufacturing, Lastec, Nippon, PPG, Skjodt-Barrett and Woodmizer. Our Quality Management System is certified to ISO 9001:2015 and ISO 13485:2016 (certain locations).
Facility Features
100,000 square feet of adaptable facility space in two sites, with 40,000 square feet of high-clearance, racked warehouse space
100,000 square feet of adaptable facility space in two sites, with 40,000 square feet of high-clearance, racked warehouse space
Customized plant floor system integrating production, inventory and order processing
Barcode scanning, wireless technology for accuracy and ERP system integration
Customers have access to real-time job status, material supplies and inventory
Inventory management system
Multiple shipping docks accommodate FTL and LTL shipments
Multiple shipping docks accommodate FTL and LTL shipments
- On-time pickup and delivery with Goodwill tractor-trailers for intrastate deliveries
- Access to common carriers and local FTL and LTL shippers
- 75% of U.S. population reachable within one day’s drive
- Minutes from world’s second largest FedEx hub
- 99+% on-time delivery
- 99+% shipping accuracy
Expertise
- ISO 9001:2015 Lead Auditor & Internal Auditor Certifications
- ISO 13485:2016 Lead Auditor & Internal Auditor Certifications
- ASQ – CQIA Certification
- ASQ – CQA Certification
- PFMEA; TQM
- 8D (Eight Disciplines) Problem Solving
- Statistical Process Control
- Demand Flow Technology Workshop; and Demand Flow Advanced Mixed-Model Workshop
- Balanced Scorecard for metric tracking
- Mistake-proofing
- Production Part Approval Process (PPAP)
- Practical Approaches to Assistive Technology with Lean Applications
- Root Cause Analysis; Lean Workshop; and ISO Internal Auditing Training
- Six Sigma Black Belt Course Certificate
- Industry experience in CPG, automotive, logistics, coating, medical device manufacturing, chemical processing, packaging, food, hardware and industrial equipment
Technical and Operational Capabilities
- Quality Management System certified to ISO 9001:2015 & ISO 13485:2016 (certain locations)
- Microsoft Dynamics D365 and integrated WMS
- 2D barcode scanning
- Shipping docks
- High-bay storage
- Intrastate transportation with Goodwill-operated 53’ tractor-trailer or straight truck
- Custom production process development
- Willing to invest critical capital and enter into creative joint ventures
- Preventive maintenance programs
- Lean manufacturing practices
- Detailed work instructions and quality processes
- 3-part quality assurance process allows us to exceed customer requirements: Quality at the Source, Leadership, and Assurance
- Customer access to real-time inventory and production reports
- Full-time, flexible, multi-skill workforce
- Industry-leading safety record: LWIR – 1.72; TRIR – 1.44
- Service level agreements covering on-time and complete, min/max inventory management, delivery lead times and order fulfillment by line item
Resources
3PL (Logistics)
This resource provides an overview of Goodwill Commercial Services’ third-party logistics capabilities, including warehousing, storage, order fulfillment, transportation management, inventory management, freight consolidation, reverse logistics, last-mile delivery, and real-time tracking and reporting. It highlights how Goodwill helps businesses streamline supply chain operations, reduce overhead, improve delivery speed, and manage logistics more efficiently through scalable, flexible support.
AbilityOne®
This resource highlights Goodwill Commercial Services’ experience supporting federal facilities through AbilityOne® contracts and related service partnerships. It outlines current and previous contract work across janitorial, landscaping, mailroom, warehouse operations, stocking, and facility support services, while showcasing the scale, longevity, and reliability of Goodwill’s work with government agencies and complex facilities.
Manufacturing
This resource introduces Goodwill Commercial Services’ manufacturing capabilities, with a focus on precision, quality, transparency, and flexible production support. It highlights Goodwill’s ability to support a wide range of industries through scalable production runs, advanced technology, cleanroom and contamination-controlled environments, sterilization and packaging solutions, and reliable processes designed to keep projects on time and on budget.
Service Contract Capabilities
This resource provides a detailed overview of Goodwill Commercial Services’ service contract capabilities, including janitorial, landscaping, mailroom operations, warehousing, shelf stocking, subcontractor management, and AbilityOne® federal contract support. It emphasizes Goodwill’s proven performance, compliance standards, certifications, safety record, quality inspection scores, and ability to manage large-scale service contracts across complex commercial and government facilities.
Warehousing
This resource summarizes Goodwill Commercial Services’ warehousing solutions for businesses that need fast, flexible, and reliable storage, fulfillment, and freight support. It covers scalable warehousing, short- and long-term storage, inventory tracking, pick-and-pack services, cross-docking, freight handling, security, compliance, and flexible solutions designed to help businesses reduce costs, manage product movement, and keep operations running smoothly.